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Returns Policy

Returns Policy

Guarantee - 30 Days Money Back Guarantee!

If you are dissatisfied with your order for any reason, you can return your item for a refund or exchange within 30 days from your purchase. Item must be in original resalable condition for refund. All original content and packaging material must be included. The original shipping and handling charges are not refundable.

All products have a 30 day return policy. (Manufacturer warranty range from 1 year to 2 years depending on item)

All shipping costs are non-refundable.

Any authorized merchandise must be carefully packed and in original resalable condition to be accepted for return. 15-40% restocking fee may apply if all original contents are not included and item is not in original condition.

All parts, accessories, manuals, and printed materials must be returned in their original packaging accompanying your return. Items must be returned to our warehouse within 30 days of purchase to be eligible for refund.

For all returns and exchanges, customer is responsible for shipping item back and Watch Winder Station will be responsible for shipping out replacement. 

All return items requires an Return Merchandise Authorization number. Please contact us at rma@watchwinderstation.com for a Return Merchandise Authorization number before returning any merchandise.

Please notify us in advance if you wish to make a return or if you have any questions. We will issue a Return Merchandise (RMA) number at that time and provide return instructions.